County of York, Virginia Customer Services Issues and Requests
To use this service, follow the instructions below to submit a new request or to look up an existing service request:
York County, VA provides online services for those customers who wish to submit service requests for various types of issues over the Internet. In addition to entering a service request, customers can follow the status and progress of their request online and receive email updates when the status of the request changes.


Available issue/request categories:



Garbage / Recycling / Yard Debris Pick Up

Zoning / Code Enforcement


Street Lights Outage or Request




Submit a New Request
Required Information: You will need the following information to start your Service Request.
  • Request Information: problem or request type, description of problem, and address or location where service is being requested.
  • Personal Information: name, address, phone number, and email address of the person requesting service.


Click "Start" to process your request.


Lookup Service Request:
To check the status of an existing Service Request online you will need your Service Request Number and the email address used to submit the service request.
Lookup Previously Submitted Service Request #
Email Address:
Click "Lookup" to process your request.